An Evaluation of the Effectiveness of Automated Templates  

Automated templates are an alternative to traditional supporting information for helping users perform complex tasks. In this study users performed tasks with and without wizard to trial and error, printed manuals, and online the use of automated templates. Results suggest that if fakes help, and examined the use of supporting information some time for users to learn to use automated templates, but in performing complex tasks. We also considered once they do, the templates help users perform tasks more whether automated templates serve an educational successfully and more quickly.

Bayer, Nancy L., R. Darren Carleton, Susan Goetchus, Robert Krull and Rick S. Sapir. STC Proceedings (1994). Articles>Document Design>Content Management