Evaluation of Training Programs in Technical Communication 
To remain viable in this economy, executives and administrators must produce efficiently and hence must assure sound evaluation of training programs in technical communication. These decision-makers can benefit from the insights of professional evaluators of educational programs so as to establish goals, secure resources, review the activities, and report results. Described and then illustrated here is the CIPP-model to review the activities, that is, the contexts, input, processes, and products. Well-done evaluations lift the level of communication skills, the morale of the students and faculty, and the organization’s products.
Battle, Mary V. STC Proceedings (1993). Presentations>Education>Assessment
Graduate researchers in technical communication help prepare other students for using the National Information Infrastructure, known as the super information highway. Here graduate students report recent research on the importance of logical screen sequences in hypertext, eight types of information to include to make proposals persuasive, and a profile of surveyed university computersupported writing facilities to point out needs such facilities have.
Battle, Mary V. STC Proceedings (1994). Articles>Education>Graduate>Online
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