The Benefits and Pitfalls of Mentoring  

A mentoring program encourages employees; can target potential managers and specific employees who need assistance; facilitates implementation of corporate strategies; requires a coordinator to administer the program, usually a person found within HR who spends no more than 1 day per week on mentoring activities.

Bailey, Elizabeth. STC Proceedings (2006). Careers>Mentoring>TC

I Need to Know What?  

Every technical communicator must develop a set of management skills appropriate to the task in order to excel as the leader of the communication team. This calls for multiple skills including being part diplomat, part technical expert, part salesman, and part turtle.

Bailey, Elizabeth. STC Proceedings (2005). Careers>TC>Project Management

Interviewing for Performance  

The author discusses how managers can best prepare for an interview to ensure that the perfect candidate for the job is selected. The article also includes charts that can be used to assess a candidateï¿ï¿ï¿s performance in key areas such as tool skill level, knowledge of online help, and analytical ability.

Bailey, Elizabeth. Intercom (2006). Careers>Management>Interviewing

Improving Organizational Performance

This session is designed to provide you with an overview of Thomas Gilbert's Behavioral Engineering Model (BEM) and alternatives to his model, and a review of Hersey and Chevalier's PROBE Model to assist you to identify elements that support and impact behavior within your organization.

Bailey, Elizabeth. STC Proceedings (2008). Articles>Management>Collaboration>Organizational Communication