Sticky Chocolate Company Goes Total Team  

Explore the total team approach to providing customer solutions in a large-team environment. Enjoy skits that dramatize team-building issues. Join in the discussion on approaches, alternatives, solutions, and results.

Allen, Pam, Morris Dean, Sharon L. Hayes and Gina Poole. STC Proceedings (1995). Careers>Management>Collaboration>Workplace

A Total Team Approach to Success  

We have had a very positive experience with a total team approach to accomplishing our business objectives. In our case, at the IBM Software Solutions Programming Laboratory (in Cary, NC, until March 1995, and now in Research Triangle Park), the business objectives are to produce successful software products. But the total team approach is not limited to a particular product or service. Total teams can help you improve the way multiple groups in your organization work together—to increase customer satisfaction through improved quality and speed of delivery, increase productivity, decreasc costs, and even improve morale.

Allen, Pam, Morris Dean, Sharon L. Hayes and Gina Poole. STC Proceedings (1995). Careers>Management>Collaboration