Added by Geoff Sauer on Mar 29, 2012.
Average rating: 3.00/5.00 (n=1)

Here is an example of how Search could fail. Your company Help System, a Policies guide, includes a topic concerned with contraband substances in the office. The word contraband is contained within the topic so the word will be found if users search for that specific term. However, a user who is curious about contraband substances might elect to search the Help System using another word, such as illicit. Because the word illicit isn't in the Help System, the Search will fail. There are a couple of ways to fix the problem. One way would be to add Search terms to the properties of individual topics. Another way, which I'll cover here, is to use RoboHelp's Advanced Settings for Localization to create a synonym (illicit) for contraband.
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