Added by Geoff Sauer on Jan 30, 2010.
Average rating: 4.14/5.00 (n=7, std dev: 0.90)

Policy writing and procedure writing is challenging because of the mechanics involved. Words must be carefully chosen; nuances must be considered. Understanding the mechanics of writing these documents is critical; however, an often overlooked aspect should be dealt with before the first word is written. How can policy and procedure writing tiptoe around the elephant in the room that everyone is trying to ignore?
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