You Can Get There From Here: Websites for Learners
http://www.alistapart.com/articles/you-can-get-there-from-here-websites-for-learners/

Simmons, Amber
List Apart, A
2009

Abstract:

"Content-rich" is not enough. Most websites are not learner-friendly. As an industry, we haven’t done our best to make our content-rich websites suitable for learning and exploration. Learners require more from us than keywords and killer headlines. They need an environment that is narrative, interactive, and discoverable. Amber Simmons tells how to begin creating rich content sites that invite and repay exploration and discovery.