How To Identify and Deal With Different Types Of Clients
http://www.smashingmagazine.com/2009/10/15/identifying-and-dealing-with-different-types-of-clients/

Bowen, Robert
Smashing
2009

Abstract:

In business, being able to read people and quickly get a sense of who you’re dealing with is an invaluable skill. It turns your encounter with a client into an opportunity to catch a glimpse of the upcoming project and how it will need to be handled. It is one of the building blocks of a professional relationship. In today’s digital age, the arena has shifted to the Web, and the online office space that most freelancers inhabit limits personal interaction. Though sussing out a client’s personality via online communication is difficult, it still remains an invaluable tool in your arsenal.