A Small Business Guide to Wikis
http://mashable.com/2009/10/04/business-wikis-guide/

Parr, Ben
Mashable
2009

Abstract:

Social technology has risen to meet this challenge over the last few years. And while there are a lot of social tools to choose from, one type stands out for this type of collaboration: the wiki. The unique communication model inherent in the wiki makes it ideal for becoming a central business tool for your entire team. The following is an overview of using wiki software for small business.