The Changing Nature of Commercial Research
http://dx.doi.org/10.1177/0266382108098062
  access restricted (by the publisher) to members/subscribers/customers only
  peer-reviewed

Spencer, Nigel
Business Information Review
2008

Abstract:

In this article, Nigel Spencer compares and contrasts his experience of delivering fee-based business information research from 1987 to 2008. Although the article is written from the perspective of the British Library priced research services, many points made could also apply to the changing role of the business information professional.