User Stories: A Strategic Design Tool
http://johnnyholland.org/2009/08/13/user-stories-a-strategic-design-tool/

Hagen, Penny and Michelle Gilmore
Johnny Holland
2009

Abstract:

A collaborative approach enables clients to actively participate in the process, increasing the likelihood of achieving a collective vision for the project. This article focuses on the first step in the journey towards collaboratively developing a User Experience Strategy and is concerned specifically with how user stories are generated, themed and prioritized.