Engaging the User: What We Can Learn from Games
http://johnnyholland.org/2009/08/31/engaging-the-user-what-interaction-designers-can-learn-from-video-games/

Sasinski, Marc
Johnny Holland
2009

Abstract:

As an Interaction Designer, I’m perpetually impressed with the continual design success inherent in most video games. We are taught to know our users by understanding their goals, leveraging mental models, and taking ourselves out of the equation in order to design useful and appropriate interfaces. And although a user-centered design approach is invaluable, I can’t help but wonder how game designers just seem to nail it time and again for what are large and diverse audiences.