STC: Quo Vadis?
http://user-assistance.blogspot.com/2009/09/stc-quo-vadis.html

Hughes, Michael A.
User Assistance
2009

Abstract:

I need to figure out where I am with all the STC stuff going on, and blogging will help my introspection. Also, it will let me share with you some of the background and complexity that surround the current state of affairs with STC. My e-mail tag line reads "Anyone who is sure of the answer doesn't understand the question," and this blog is an invitation to join me in understanding how we got here, where we are, and where I think we need to go.