Economic Crises and Financial Disasters: The Role of Business Communication
http://dx.doi.org/10.1177/0021943609338667
  access restricted (by the publisher) to members/subscribers/customers only
  peer-reviewed

Jameson, Daphne A.
JBC
2009

Abstract:

In the wake of global economic crisis, some of those responsible were summoned to testify under oath before Congressional committees to explain to the public what went wrong. What they said opened a window onto the thought processes and communication abilities of major business leaders. Many of them denied responsibility, failed to explain what occurred, and undermined their own credibility; as a result they were pilloried by Congress and the media. But how are these people connected to those of us who teach and do research in business communication? Unfortunately, these are our alumni, our former students.