Sometimes, Simple is the Way to Go
http://www.dmncommunications.com/weblog/?p=1429

Nesbitt, Scott
Communications from DMN
2009

Abstract:

I’m advocating boiling the documentation down to the essentials. Remove any superfluous material. Tell the user how to do things with a piece of software or a gadget, not what that something can do. You might wind up with documentation that’s just a set of procedures connected together by linking material and cross references. Don’t bog them down with what’s not necessary for them to get things done in a fast and efficient way.