What’s My Persona? Developing a Deep and Dimensioned Character
http://new.uxmatters.com/mt/archives/2009/09/whats-my-persona-developing-a-deep-and-dimensioned-character.php

Lepore, Traci
UXmatters
2009

Abstract:

I believe designers gather data to understand the personas that represent the users for whom they are designing a user interface. This is quite similar to the way actors must develop an understanding of their characters. So, developing their character-building and storytelling skills can help designers—just as it does actors.