Conversation and Community: a review (of sorts) in about 1,700 words
http://www.dmncommunications.com/weblog/?p=1387

Scott Nesbitt
DMN Communications
2009

Abstract:

Technical communication is changing rapidly. If you’re not ready for that change, it’s going to really catch you off guard. Anne Gentle's book Conversation and Community is an excellent guide to rolling with those changes, and for staying ahead of them. This article takes a close look at the book.