Markers That Help Measure Communication Quality
http://brain.brainery.net/mcblog/?p=526

Cuppan, Gregory P.
Brainery.net
2009

Abstract:

In our consultancy, we have developed a set of terms that represent what we consider to be an effective set of descriptive markers. Markers that help to measure how well a document is communicating. We characterize our set of markers as “Document Standards” for all forms of technical and scientific writing.