A Mile Wide and 30 Seconds Deep: A Metaphor for Help from Mike Hughes: EServer Technical Communication Library

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A Mile Wide and 30 Seconds Deep: A Metaphor for Help from Mike Hughes
http://www.idratherbewriting.com/2009/07/08/a-mile-wide-and-30-seconds-deep-a-metaphor-for-help-from-mike-hughes/

Johnson, Tom H.
I'd Rather Be Writing
2009

Abstract:
Help needs to be a mile wide—it must cover everything—and 30 seconds deep—tackling only small amounts of detail at any given point.

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