Managing Werewolves
http://www.alistapart.com/articles/managing-werewolves/

Lopp, Michael
List Apart, A
2009

Abstract:

While you’re always optimistic when leading a team, you know that not everyone’s got your back. Liars and poor communicators can wipe out good work faster than a 404 error. Learn how to think critically about verbal and non-verbal behavior and to separate office politics from truth, so you don’t let the Werewolves win.