Identity and Authority. Why the Foundation of Documentation is Changing
http://blog.lugiron.com/2009/06/identity-and-authority-why-the-foundation-of-documentation-is-changing/

LugIron Software Blog
2009

Abstract:

There is most definitely a technical communicator identity crisis underway. Three posts from well respected industry professionals in the span of one month, all dealing with a fundamental shift in an core product development profession. What’s going on here? To put it plainly: documentation now has competition.