Translation Management: In-house or Outsourced
http://www.stcsig.org/itc/transkit/txin-out.pdf

Whitman, Michael
STC International TC SIG
2001

Abstract:

The suggestions that follow are culled from 10 years of experimentation and note-taking by a client in the translation game. I have tried to arrange them in logical groupings, but real coherence is difficult to achieve when it involves such a compilation. Although the company I work for has found it advantageous to move away from dependence on translation agencies, complete hands-on management of translation projects is not for the neophyte. Easing into it one language at a time, however, may be attempted after becoming intimately familiar with the basic translation process.