Returning Language to the Spotlight: The Interdependence of Usability and Words
http://www.stc.org/intercom/PDFs/2009/200906_4-6.pdf
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Marnell, Geoffrey
Intercom
2009

Abstract:

that optimal word choices, good sentence structure, and general readability are the basics that comprise usability. “Writing is what most of us do most of the time.”