Architecting User Assistance Topics for Reuse: Case Examples in DITA
http://www.uxmatters.com/mt/archives/2009/05/architecting-user-assistance-topics-for-reuse-case-examples-in-dita.php

Hughes, Michael A.
UXmatters
2009

Abstract:

In this column, I’ll review what user assistance architects mean by reuse and what its benefits can be. I’ll then describe some different scenarios for reuse and offer guidelines that user assistance architects and information developers can follow. My examples show how DITA (Darwin Information Typing Architecture) can be an effective reuse framework. But the principles I discuss go beyond DITA, and you can apply them to any structured information framework or toolset.