A Call to Action for Web Managers: Blow the Whistle
http://welchmanpierpoint.com/blog/call-action-web-managers-blow-whistle

Welchman, Lisa
WelchmanPierpoint
2009

Abstract:

We still had a huge, unruly Web site. It just had different graphics, a better-named Web team and more people shoveling on content and applications. Finally, out of desperation, we decided to try a new-fangled thing called a Web content management system.