Refactoring the User Experience
http://www.uxmatters.com/mt/archives/2009/05/refactoring-the-user-experience.php

Hornsby, Peter
UXmatters
2009

Abstract:

Though the relationship between software engineering and user experience is not always an easy one, software engineers and UX professionals share some common goals. Both have a vested interest in producing systems that are useful and usable. This column will explore how we can apply software engineering concepts and practices in the context of user experience design and, hopefully, build greater understanding between the two disciplines.