What Technical Communicators Can Learn from Comics
http://www.stc.org/intercom/PDFs/2009/200902_19-21.pdf
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Opsteegh, Michael
Intercom
2009

Abstract:

Citing the rise of graphic novels, comics, and in particular, Google’s new web browser Chrome, which has a comic-book-style manual, Opsteegh argues that technical communicators can learn a thing or two about conveying information from graphic novelists.