The Generational Effect on Social Media
http://www.stc.org/intercom/PDFs/2009/200905_39-40.pdf
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Maggiani, Rich
Intercom
2009

Abstract:

In his first column for Intercom, Rich Maggiani discusses the onset of social media as a significant new form of communication, and how the youngest generation is now setting the tone while Baby Boomers struggle to keep up.