The Perils of Our Digital Communications
http://webworkerdaily.com/2008/07/18/the-perils-of-our-digital-communications/

Sherman, Aliza
Web Worker Daily
2008

Abstract:

When 90% of what you do for work is based online, there are bound to be some glitches, and not just the technical ones. How do you handle the inevitable misunderstandings that come with today’s rapid-fire digital conversations and communications in the workplace? I’ve put together a few ideas for how we can all minimize misunderstandings or at least diffuse the fallout.