Wurman’s LATCH Model of Information Organization For Technical Documentation
http://www.technicalcommunicationcenter.com/2009/03/09/technical-writing-wurmans-latch-model-of-information-organization-for-technical-documentation/

Akinci, Ugur
Technical Communication Center
2009

Abstract:

Technical writing has its mechanical aspects that need to be mastered. A good technical writer must know how to use English effectively as well as various software products to produce acceptable technical documents. But I wish technical writing were all about that. The hardest part comes before one even sits down in front of a computer to type the first word. The hardest part in documenting anything is organizing the information in a way that makes sense from the user’s point of view. Otherwise a technical document suddenly looks irrelevant.