Forgotten Media for Communicating Policies and Procedures
http://www.urgoconsulting.com/enewsletter/2008_Q2/media.php

Urgo, Raymond E.
Policies and Procedures Authority, The
2008

Abstract:

Mention the words, “media for communicating policies and procedures (P&P),” and most people automatically think of printed bound manuals or binders, electronic document files on a server or intranet, or content on a Web site. Although these media are popular and often formal in nature, let’s not forget that there are other types of media that organizations may use to communicate their P&P.