Maximizing Web Services ROI (Return on Investment)
http://www.idealliance.org/proceedings/xml04/abstracts/paper196.html

Foody, Daniel
IDEAlliance
2004

Abstract:

While there is real and measurable ROI for Web services when used in the context of a project, leveraging Web services technology to build a service-oriented architecture will dramatically improve overall ROI. However, several critical pitfalls must be avoided in order to effectively realize the benefits of SOA.