Scott Abel Explains Content Management Concepts
http://www.multilingual.com/articleDetail.php?id=1522
  access restricted (by the publisher) to members/subscribers/customers only

Botkin, Katie
Multilingual
2009

Abstract:

Scott Abel is a content management strategist and structured-XML evangelist who helps organizations improve the way they author, maintain and deliver their information assets. He also maintains The Content Wrangler (www.thecontentwrangler.com), a blog for technical writers. More importantly, perhaps, he has a tendency to explain run-of-the-mill business practice in an honest and engaging way.