A Technology Transfer Model for Program Assessment in Technical Communication
http://www.ingentaconnect.com/content/stc/tc/2007/00000054/00000004/art00007
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  peer-reviewed

Coppola, Nancy W. and Norbert Elliot
Technical Communication Online
2007

Abstract:

In this article we seek to reframe accountability by means of an emphasis not on auditing but on student performance, not on the development of databases but on the creation of reflective practice. We attempt to demonstrate one model of program assessment that focuses on student performance as the center of a reflective assessment framework that can act as a technology transfer model for the diffusion of program assessment knowledge.