A Laboratory in Citizenship: Service Learning in the Technical Communication Classroom
http://www.informaworld.com/smpp/content~content=a785833744~db=all
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  peer-reviewed

Sapp, David Alan and Robbin D. Crabtree
Technical Communication Quarterly
2002

Abstract:

This article presents an argument for and offers illustrations of service learning in technical communication courses and curricula. Alongside traditional internships that prepare students as future employees, service learning provides students with an education in engaged citizenship. This article reviews service-learning literature, discussing specifically the advantages of projects to students, faculty, and the community. The authors also describe three projects in which instructors and students integrated service learning and technical communication in innovative ways.