Learning From Museums: Kate Talks with the SFMOMA Interactive Educational Technologies Team
http://www.adaptivepath.com/ideas/essays/archives/000976.php

Rutter, Kate
Adaptive Path
2008

Abstract:

What can the User Experience field learn from the world of museums? Peter Samis and Tana Johnson of the San Francisco Museum of Modern Art (SFMOMA) Interactive Technologies Team can help answer the question. The issues that they grapple with (and solve through inventive design) are firmly grounded in the goal of providing exceptional and inspiring museum experiences.