Hardware and Usability, Part 1
http://www.ibm.com/developerworks/web/library/wa-cranky46.html

Seebach, Peter
IBM
2004

Abstract:

Usability studies tend to focus entirely on software, ignoring the impact of hardware design and features on a system's usability. In this first installment of a two-part miniseries, Peter takes a look at the interactions between hardware and usability.