Information Technology: Trojan Horse of Information Overload
http://www.gerrymcgovern.com/nt/2002/nt_2002_09_30_trojan.htm

McGovern, Gerry
New Thinking
2002

Abstract:

Information technology has become the Trojan Horse of information overload. It has been invited into the organization as some magical gift that will bring greater efficiency and reduced cost. Once inside, it feeds on resources and spews out unimaginable quantities of low quality data. Information technology has become the problem. The solution is to invest in people again.