Quality Publishing is About Saying No
http://www.gerrymcgovern.com/nt/2003/nt_2003_08_04_no.htm

McGovern, Gerry
New Thinking
2003

Abstract:

Are the people who have least to say in your organization publishing most on your intranet or public website? Are the people who have most to say publishing least? You're not alone. Organizations are slowly realizing that managing a website is as much about what you don't publish as what you do.