Less is More for University Websites
http://www.gerrymcgovern.com/nt/2004/nt_2004_09_20_university_websites_less_is_more.htm

McGovern, Gerry
New Thinking
2004

Abstract:

Many university websites are poorly organized, and filled with out-of-date content that has been directly published from print. Delivering a better service to students and staff faces challenges because of decentralized management structures and concepts such as academic freedom.