DITA Metrics - Cost Metrics
http://thecontentwrangler.ning.com/group/ditametrics/forum/topics/white-paper-dita-metrics-cost

Lewis, Mark A.
Content Wrangler, The
2008

Abstract:

You’ve read all the papers on ROI for XML and you get it. You’ve already concluded that moving to DITA will save you tons of time and money. But management says prove it. This paper helps you determine the cost portion of the ROI calculation. What are my costs now? What will my new costs be with DITA? And what is the difference—my savings? This white paper is the first in the DITA Metrics series. The series will discuss cost metrics, reuse metrics, and a reuse strategy. This paper describes one model for calculating the cost of a DITA project. After doing some content analysis on your own documentation, you can customize this cost model to suit your documentation project. In the end, you should be able to speak the financial language of managers and prove to them in dollar signs the value of moving to DITA.