Navigating Through Stars: An Information Architecture Critique of Stars.com
http://www.wdvl.com/WebRef/Navigation/Stars.com/Critique.html

Toub, Steve and Lou Rosenfeld
WDVL
1998

Abstract:

The inconsistency and unpredictability of behavior in outer space must be incredibly disorienting. Without proper planning, information spaces can be bewildering as well. Good information architectures orient users, rather than confuse them. Done well, information architectures take users to the information they need in a way that meets their expectations. Done poorly, information architectures leave users frustrated and unable to find what they're looking for.