Information Architecture and Personalization
http://argus-acia.com/white_papers/personalization.html

Instone, Keith
Argus Center
2000

Abstract:

This white paper demonstrates the use of information architecture components as a foundation for thinking about personalization. After defining the information architecture components, it describes a model that combines the components into a complete personalization system. This model could be used to guide your personalization system development methodology, evaluate a set of personalization systems, or merely to give you the terminology to help you communicate about personalization.