Top Ten Ways to Lose Your Intranet Users
http://www.intranetjournal.com/articles/200410/ij_10_13_04a.html

Chin, Paul
Intranet Journal
2004

Abstract:

Intranet developers and content owners are able to grab the attention of their users through momentum. Interest--caused by curiosity, marketing, word-of-mouth, or hype--is raised during initial rollout. And there will always be a surge in your web server's usage logs during this period. But once the novelty has worn off, will your intranet have enough true substance to transform that initial momentum into regular usage?