Sixteen Steps to a Renewed Corporate Intranet
http://www.steptwo.com.au/papers/kmc_renewintranet

Robertson, James
Step Two
2002

Abstract:

The growing status of content management systems (CMSs) is now providing many organisations with an impetus to revisit and renew their intranets. Unfortunately, while the technical aspects of implementing a CMS are well understood, many organisations are struggling to identify the issues with the content, structure and management of their intranets. The good news is that by following a disciplined approach, it is possible to re-invigorate an intranet, making it deliver real business benefits, and supporting strategic goals. This article outlines a sixteen step process which guides you through to a refreshed and dynamic new intranet.