Paradox of Delivering to Isolated Staff
http://www.steptwo.com.au/papers/cmb_isolatedstaff

Robertson, James
Step Two
2005

Abstract:

Staff in geographically isolated locations are most reliant on information sources such as intranets. In practical terms, however, these staff are the hardest to reach.This is a central paradox for intranets, and while there are no easy answers, there are some practical steps that can be taken to better meet the needs of these isolated staff.