Not All Content Needs to Be of Equal Quality
http://www.steptwo.com.au/papers/cmb_contentquality

Robertson, James
Step Two
2005

Abstract:

One of the greatest challenges confronting intranets is ensuring that content is up-to-date, accurate and useful. In many organisations, much thought and effort is put into maintaining (and enhancing) the quality of published content. What must be realised, however, is that not all content on an intranet needs to be of equal quality. Only once this is recognised can successful strategies be put in place to support content authoring and publishing.