Intranets Look Vainly to Knowledge Management
http://shorewalker.com/blog/20041005.html

Shorewalker
2004

Abstract:

I have been watching the knowledge management boom for 15 years. I would love to belive that knowledge management was a valuable field. But to the extent that it's about capturing "knowledge" in documents, it goes against everything I know about successful organisations. Like artificial intelligence, it seems based on a mistaken idea about what knowledge is, and about how knowledge-based economies function.