Intranet Communications: Improving HR Service and Communications
http://intranetblog.blogware.com/blog/_archives/2006/6/22/2049124.html

Ward, Toby
Intranet Blog
2006

Abstract:

Effective communications requires two-way, synchronous communications – not just messages pushed on a one-way street from the top floor executive offices. Successful intranets have a well-defined plan that accounts for employee needs and preferences and engages the target audience.