Full Site Redesign? Start by Addressing the Home Page
http://www.steptwo.com.au/papers/cmb_fullsiteredesign

Barker, Iain
Step Two
2006

Abstract:

When an intranet isn’t working effectively, many organisations attempt to tackle the problem with a full-scale redesign of the site or the implementation of a content management system. But these major projects can create as many issues as they resolve.